Shipping policy

How Soon Is My Order Shipped?

We begin processing your order within 24–48 hours after it is placed. Most orders are dispatched within 2–4 business days. However, handcrafted or customized products may require additional time for finishing and quality checks before dispatch.

Note: Dispatch timelines may be extended during public holidays, festive seasons, natural calamities, or other unforeseen circumstances.

How Is Delivery Charge Calculated?

For Domestic Orders

  • Free Shipping on all prepaid orders across India.
  • A nominal ₹90 shipping charge applies to Cash on Delivery (COD) orders.
  • We ship through trusted logistics partners including FedEx, DTDC, Delhivery, Blue Dart, Aramex, and India Post.

For International Orders

We proudly ship worldwide.

  • International shipping charges are calculated based on the destination and order weight and will be displayed during checkout.
  • Product prices are inclusive of applicable taxes. Any customs duties or import taxes charged by the destination country are the customer's responsibility.
  • Our international shipping partners include FedEx, DHL, UPS, Aramex, and India Post.

When Will My Order Be Delivered?

  • Domestic Orders: Generally delivered within 3–7 business days after dispatch.
  • International Orders: Usually delivered within 7–15 business days after dispatch, depending on customs clearance and destination.

Delivery timelines may vary due to courier delays, weather conditions, or public holidays.

What If I Am Facing Problems With My Delivery?

If you experience any issues with tracking your order or if your shipment is delayed, please contact our customer support team via Email or WhatsApp. We will assist you and coordinate with our logistics partners to resolve the issue as quickly as possible.

What If Something Is Wrong With My Order?

Every order is carefully inspected before dispatch. However, if you receive an incorrect, damaged, or incomplete order, please contact us within 48 hours of delivery with your Order ID and clear photographs of the product.

If the package appears damaged or tampered with, please do not accept the delivery. Inform the delivery partner immediately and contact our support team so we can arrange an appropriate resolution.